If you are the sole employee of your business and your business communication generally makes that clear, it is fine to refer to yourself in the first person.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
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12.) Bienvenue chez JohnDoe. Vous pouvez nous joindre du lundi au vendredi de 8h à 12h30 et de 13 heures à 16h30. Nous ne pouvons pas prendre votre appel pour le moment. Laissez un message avec votre nom et votre numéro de téléphone et nous vous rappellerons dès que possible. En cas d'urgence, vous pouvez nous joindre sur le numéro 0821 91039- 1211. Merci beaucoup.
"Everyone is looking for instant gratification, and if you can't provide that...a lot of times they'll simply hang up," he says. "Companies are losing a lot of business opportunities because people are not leaving them messages. "
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
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Finally, you can mention your name in the recording. This is a good idea if your calls are still coming into a cell phone. If you’re on a first name basis with all your customers, it adds that extra personal touch to include your name in the voicemail. If you’re not on a first name basis, but you’d like to be, then use your name to encourage customers to use it!
2.) Bienvenido/a a John Doe. Lo sentimos, está llamando fuera de nuestro horario de oficina. Nos puede contactar personalmente de lunes a viernes de 8:00h a 18:00h y los sábados de 9:00h a 16:00h. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Contactaremos con usted lo antes posible. Gracias.
The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).
It’s as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
Here are some great examples to help you compose your own professional voicemail message:
Provide an emergency phone number. If you are going to be unavailable for a long period of time, let your callers know who they can contact for immediate assistance.
Federal State Minimum WagesAverage Salary InformationNew York State Minimum WageBenefits of Full-Time EmploymentFederal Holidays and Your EntitlementsExempt and Non-Exempt Employees
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
However, Hinze says that the way businesses use voicemail has changed radically. What once meant a constantly clogged answering machine is now a service that almost always involves the incorporation of more modern functions like automated message transcription. For customers picking up a phone after your normal hours of operation, rather than going to your website, voicemail greetings can keep them apprised of business hours, brief company news items and other critical information.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.