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A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Sometimes the caller will not want to leave a message on voicemail or would prefer to contact you via alternative means.
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Not many might consider it, but your business voicemail greeting is probably more important than you think. Now, we probably all hate recording those generic voicemail greetings at home or on our cell phones. But when it comes to our business – a generic, lifeless robotic greeting probably just won’t cut it. And thanks to the software that comes with your business VoIP solution, it is easier than ever to change your greetings on the fly.
4.) Sehr geehrte Anruferin, sehr geehrter Anrufer, Sie haben die Rufnummer der Gemeinschaftspraxis xyz gewählt. Zur Zeit sind alle unsere Annahmeplätze belegt. Wir bitten um etwas Geduld. Sie werden baldmöglichst mit der nächsten freien Mitarbeiterin verbunden.
"On Air was wonderful in assisting the creation of our voice prompts. They caught our various script errors and inconsistencies and suggested thoughtful alternatives. Their voice talent was very cooperative and quickly delivered exactly what we wanted. I can definitely recommend working with On Air as they made our process quick and simple "
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
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Due to popular demand, we’ve published even more funny voicemail greetings in another blog post. Want a simple voicemail system that does a whole lot more? Try Ninja Number free – no credit card required – for 7 days!
1.) Вы подключены к почтовому ящику Васи Пупкина. В настоящее время г-н Пупкин вне зоны доступа. Вы можете позвонить позже или оставьте сообщение с вашим именем и номером телефона, чтобы Г-Н Пупкин мог перезвонить вам как можно скорее.