2.) Cher client. Malheureusement, tous nos représentants sont occupés avec d’autres clients. Veuillez patienter. Merci
2.( لتجنب فترات الانتظار الطويلة يمكنكم ترك رسالة أو إرسال بريد إلكتروني إلى [email protected]. سوف نتصل بكم في أقرب وقت ممكن. شكرا جزيلا على اتصالكم - إلى اللقاء.
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The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.
1.( جميع خطوطنا مشغولة في هذه اللحظة - يرجى الانتظار قليلا. سنكون معكم خلال لحظات - PAUSE - هل قمت بزيارة موقعنا www.johndoe.com من قبل؟ إن اهتماماتك مهمة بالنسبة لنا، يرجى البقاء على الخط، سوف يتم ربطك في أقرب وقت ممكن.- PAUSE - لحظة من فضلك، أحد أعضاء فريقنا سيكون معك بعد قليل.
In these cases, it is important to clearly state this and make it as easy as possible for the caller to note the alternative contact details.
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
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23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
A notarized affidavit of authenticity for your voicemails to serve legal and court needs for when you need it. Have your voicemails recorded and delivered
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
a standard greeting as per Option 6, followed by the leave-message tone, and then silence.
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"It's been one of the best things that we've ever done, really," Blanchard says. "Productivity's gone up and we've just got so much more time."