That's why I would definitely resist any temptation to leave any kind of joke message, even if it seems very clever, suitable or relatively benign. People might love it the first time they hear it. The eighth time is definitely going to annoy them. Fa5t3r December 4, 2013
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
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A business voicemail greeting is more important than you think it is. While many users pine away at intuitive user menus and expansive feature sets, many forget the importance of their recorded voicemail message. While this may not sound like a travesty, it could very well could be.
The greeting can also include a fixed system prompt that instructs the caller to leave a message after the tone or to press a key for further options. The default busy greeting plays a fixed system message that informs the caller that the user is on the phone followed by the prompt to leave a message.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
So in January, the bank offered employees who didn't need voice mail to interact with clients a choice to ditch it.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
The reason being it can either push your prospects away from you or retain them for longer.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
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Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Cox Business only masks caller id upon your request, and there is no upfront or recurring charge for this service. If you are unsure about whether or not your caller id is masked, contact a Cox representative. If your caller id is masked on your phone lines, you will need to follow this process to initialize and check your voice mailboxes:
The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
2. Hello, you have reached the office of [your name]; I will be out of my office starting on [date] and will be returning on [date]. You can call me when I return or leave a brief message. If this is an emergency I can be reached on my cell, which is [your number].
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