8.) Добро пожаловать в отдел обслуживания «Вася Пупкин и Ко». К сожалению, на данный момент все линии заняты. Пожалуйста, оставьте сообщение после сигнала, укажите свое имя и номер телефона. Мы вам перезвоним как можно скорее. Мы желаем вам хорошего дня.
3.) Welcome to John Doe - For German please press the 1 - for English please press 2.
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1.) You are connected to the mailbox of John Doe. Currently Mr. Doe can not be reached. You can call again at a later time or leave a message with your name and phone number that Mr. Doe can call you back as soon as possible.
This is the time to show your personality. People are more at ease with someone with a bit of excitement in their voice because it shows that they are capable of holding a conversation. Just because you want to come off as professional does not mean you need to come off as monotone or unapproachable. If you’re funny, you could even add a joke to your message. Just be sure that you sound approachable and warm.
Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
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“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Join the conversation to learn more about how to handle calls and messages in your business dealings. Recent Posts Why Work-Life Balance is So Important for Employees Choosing Answering Services for Small, Medium, and Large Businesses 5 Benefits That Come With HVAC Answering Services The Qualities of the Best Answering Service Companies 5 Answering Service Benefits
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?