If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
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Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
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That little red "message" light may not be as ubiquitous in offices as it used to be. Photo illustration: Ariel Zambelich/NPR
Fast and and accurate, typed text transcriptions of your voicemails, delivered to your E-mail as a Word document. Cloud Storage
Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
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Some Cox Voice customers have caller id masking which displays a different phone number for caller ID than the connected phone line. One example might be when a CEO makes a call from his private line, the caller ID number displays as the main office number rather than the number on his desk. If we have caller id masking on our lines, how does it impact our ability to use Cox Voice Mail?
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.