24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
Do not ask people to email you. Sometimes it is easier to discuss important matters or in-depth topics in person via the telephone to ensure solid communication between two people. Although, it is ok to provide your email address within your greeting to allow your callers to determine if the subject matter is email-able. Leave it up to them. NEWS 5 Common Myths about Call Centers The Complete Collection of Cliché Famous Documents Throughout History Related Articles 5 Tips to Create a Professional Voicemail Greeting and What Not To Do Contact Sales | 843.806.3983 Support | 866.766.5050
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3.) C’est un service payant. Si vous restez sur la ligne que vous serez connecté à un technicien, sinon merci de raccrocher.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
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Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
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Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
When you slow down your speech, you are giving the caller time to acknowledge the information that you are giving. Therefore, breathe naturally.
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You can also set the voicemail greeting for Call Queues and Ring Groups in 8x8 Admin Console by following the same steps - just edit the relevant Ring Group or Call Queue and follow from step 5.
Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.