If keeping voicemail in your business makes sense, there are tools you can use to streamline the time you spend sorting through messages. Here are four simple—and often cost-free—ways to use voicemail more efficiently.
Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.

Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).