14. âHello, youâve reached [company]. If youâre looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and weâll return your call straight away.â
Donât rush. Itâs important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Donât be that guy. Pronounce your words and take pauses between your sentences
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So, I finally did it. Hereâs my process for developing a professional voicemail message in 10 steps:
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The bottom line is that a businessâs situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldnât reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject theyâre calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that callerâs trust and tarnish the brandâs reputation.
Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. Theyâre more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, theyâre recorded for the following:
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If youâre going to be out of the office on holidays or vacations, make that known in your voicemail so customers donât think theyâre getting ignored. Nothing is more frustrating to a customer than when they canât reach you and assume youâre ignoring them.
Our technicians will get to work recording and duplicating your messages in the highest quality possible. All date and time details will be included.
1.) Benvenuti alla John Doe. La nostra linea telefonica diretta non Ăš attiva durante le vacanze. Potete trovare i nostri orari dâufficio sul nostro sito web a: www.johndoe.de â Grazie per la fiducia accordataci. Auguriamo a voi e ai vostri cari buone vacanze, e felice anno nuovo.
5.) Bienvenue dans la messagerie personnelle de Dirk Schuster, société de John Doe. Laissez un message avec votre numéro de téléphone aprÚs la tonalité. Nous vous rappellerons dÚs que possible. Pour des demandes urgentes, envoyez un email sur [email protected]. Merci beaucoup pour votre appel.
Hi, this is Tom, the sales manager at Orlando Powersports. Iâm either busy assisting customers, getting ready for our End of Season Sale, featuring deep discounts on our huge selection of power sports equipment and gear or if Iâm really lucky, Iâm out riding the latest CAN-AM DS 250! Leave a message, and I will call you back as soon as possible. Thanks for calling!
If, on the other hand, your clients work with a number of team members, you might consider hiring a voiceover professional to record your greeting. While a recording with a voice actor is an extra expense, the result often outweighs the cost.
16. Hi, youâve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contactâs name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
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When someone reaches your voicemail, itâs important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.