If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
2.) Bem-vindo a John Doe. Infelizmente você está nos ligando fora do horário comercial. Você pode nos contatar de segunda a sexta-feira das 8:00 às 18:00 e sábado das 9:00 às 16:00 horas. Por favor deixe uma mensagem ou nos envie um e-mail para: [email protected]. Entraremos em contato o mais rápido possível - Obrigado.
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If you are going to be unavailable for a predetermined time, let people know. Example, if you are on vacation for the next two weeks, inform your callers in your greeting that you will be returning calls on such and such date. This way they expect it to take a couple of weeks before you get back to them instead of stewing over why you haven't returned their call.
Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
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The following table describes the behavior when the mailbox is set up� that is, a name and personal greeting has been recorded by the mailbox owner.
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Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
6. The Technician's function code prompt repeats. Enter the desired Busy option from the table above.
You might be surprised at how many people record a well-worded voicemail greeting without ensuring those carefully chosen words are spoken clearly.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting – of course, while at the same time, keeping your clients and prospects in the loop of where you’ll be and when.
2.) To avoid long waiting times you can leave a message or send us an email to [email protected]. We will contact you as soon as possible. Many thanks for your call - Good bye.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.