To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
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1.) Bienvenido/a a John Doe. Para preguntas sobre compra o venta, por favor, pulse 1. Para preguntas sobre cuestiones de pago, por favor, pulse 2. Si es una empresa o autónomo pulse 3. Para cuestiones relacionadas con reparaciones o garantías, por favor, pulse 4. Para cualquier otra cuestión pulse 5. Para escuchar el menú de nuevo, por favor, pulse 0.
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Thank you for calling the Accounts Department. We’re sorry that we are unable to take your call at this time, but please leave your name, phone number and a message and we’ll get back to you as soon as possible. Thank you. Female Voice Male Voice Guide to On Hold Messages Script Types Business Intro & IVR On Hold Messages & Voicemail Greetings
Many voice providers offer free services that will transfer voicemails into emails.
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
Be unique in your voicemail greetings, add a human touch when creating the message.
Speak clearly. Don't mumble; speak too fast or too slow. You want people to understand your greeting. The way you communicate with people through your greeting is an example of how you communicate with people in the real world.
4. Press # repeatedly until prompted to enter a Technician's function code.
5.) Bienvenue chez John Doe – Merci pour votre appel. Actuellement, nous sommes tous occupés. Restez en ligne, nous serons rapidement avec vous.
Your tone will not sound welcoming or easy to listen to if the caller is side-tracked by listening to you sounding out of breath, which could be distracting, and at worst, slightly distressing.
1.) Cet appel peut être surveillé et enregistré pour la formation et la qualité à des fins d'assurance
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
If you need assistance with your script, please inquire about our voiceover script writing service by utilizing our contact form. We also have the ability to add any royalty-free background music to any voiceover order for only $5. You can indicate the type of music when ordering.