You can set when you would like to send callers to your voicemail. For example, you may want to send all calls to voicemail when you know you’re going to be out of the office and not taking phone calls. 1
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Hello, this is the voicemail for Gemma Bode at Marvellous Marketing. Thank you for calling, I’m sorry I’m not available to pick up the phone right now. Please leave your contact information, and I will call you back at my earliest available opportunity. Alternatively, if you need to speak with someone more speedily, please contact Anne Bloggs at 07000100023, that’s 07000100023.
With this in mind, you can leave some helpful suggestions within your voicemail recording; for example, the opening hours of the business and the FAQs section to the company website.
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You can set up and manage your voicemail greetings in the Calling User Portal.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
"If I'm honest, I mean, we do tell our clients that we don't have voice mail," Blanchard says. "But our clients forgot and they said, 'Have you gone out of business? What's happening? What's going wrong?' "
We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
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If your caller has left you a detailed message with their query, it enables you to get straight down to business when you reply.
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message: