Whether you recognize it or not your recorded voicemail greeting makes an impression on everyone who hears it. A professional greeting can make a positive impression, a goofy greeting can make a negative impression and an automated greeting could be viewed as impersonal and inconsiderate. In this lesson I will share some basic things you can do to record an impressive voice mail greeting.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.

However, Hinze says that the way businesses use voicemail has changed radically. What once meant a constantly clogged answering machine is now a service that almost always involves the incorporation of more modern functions like automated message transcription. For customers picking up a phone after your normal hours of operation, rather than going to your website, voicemail greetings can keep them apprised of business hours, brief company news items and other critical information.
Other surveys show different numbers. Speech technology vendor Nuance Communications recently conducted a survey with Research Now and discovered that 95 percent of those polled find text messaging more convenient than voicemail.