When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
5.) Bienvenido/a a John Doe. Gracias por su llamada. En estos momentos todos nuestros empleados están ocupados. Por favor, espere, en seguida le atenderemos.
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Avoid background noise – Make sure you record somewhere as quiet as possible so that the caller can fully concentrate on your voice and there are no embarrassing mishaps.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
Your business can benefit from having a regularly reviewed voice communication plan that not only meets the needs of the business but also keeps up with advances in technology to provide excellent customer service. If you are considering implementing any of these ideas, Spectrum Business Voice includes many features to help your business more efficiently handle incoming calls including voicemail-to-email, call hunting and call forwarding . Our specialists can help connect you with a solution that is just right for your business.
It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
We suggest you create a script beforehand with the text of your message, and then read it while recording. Be sure to record away from background noises or distractions.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
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4.) Benvenuti dal Signor John Doe. Il Signor Doe non è in ufficio. Si prega di lasciare un messaggio e il Signor Doe vi richiamerà al più presto possibile. Grazie per la vostra chiamata.
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Do not rush your greeting – this may leave the caller feeling like they are also being hurried.