Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
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Paul Blanchard, managing director of an eight-person PR firm based in London, says his company got rid of voice mail three years ago. Even for a client-services business, voice mail seemed unnecessary, he says.
12.) Bem-vindo a John Doe. Você pode nos contatar de segunda a sexta das 08:00 ao Meio dia e meio e das 13:00 às 16:30 horas. Nós não podemos atender a sua ligação no momento. Por favor, deixe uma mensagem com seu nome e número de telefone e nós ligaremos volta o mais rápido possível. Em caso de urgência, favor ligar para o número 0821 91039- 1211. Muito obrigado. Die Warteschleife lässt den Anrufer in der Leitung warten und sollte nicht länger als 5 Minuten sein. Die Warteschleifen Ansage kann auch nach einer „Ansage vor Melden“ Ansage eingesetzt werden - die Warte Ansage wird dann unmittelbar nach dem Ende der „Ansage vor Melden“ geschnitten. Die Pausen zwischen den Ansageblöcken in der Warteschleife sollten ca. 30 - 60 Sekunden betragen. Die gewünschten Abstände können Sie mit uns abstimmen. Für Ihre Warteschleife finden Sie hier die passende Hintergrundmusik.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
2.) Минуточку, пожалуйста, уже совсем скоро мы будем к вашим услугам. Вы уже посетили наш сайт www.johndoe.com? Там вы можете найти много интересной информации о нашей компании. Вы также можете связаться с нами по электронной почте [email protected]. Один момент, пожалуйста. Скоро мы будем к вашим услугам.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Don't use humor – When recording a voicemail message, it is tempting to create an amusing message. However, even if your voicemail is for both personal and professional use, inappropriate humor could cause the caller to form a negative impression of you.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
Work from anywhere. LinkedPhone serves the small business community with local & toll-free business numbers that work with your cell phone, desk phone, & laptop. Our mobile app creates a dedicated 2nd number so you can talk & text with clients on the go. Keep your business stuff separate from your personal stuff. Share a common business number with team members. Break free from the desk phone & go mobile. With LinkedPhone, freedom rings! 🔔📱💻☎️
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
If you are on vacation/out of the office, be sure to record a special message to let people know when you left and when you are expected back.
7.) Benvenuti all’ufficio legale John Doe. Ci scusiamo, ma al momento non possiamo rispondere personalmente alla vostra chiamata, perché state chiamando durante le nostre vacanze annuali. Non esitate a inviarci una e-mail a: [email protected] – Vi contatteremo al più presto possibile al nostro ritorno. Per casi urgenti, vi preghiamo di contattare i nostri responsabili d’ufficio. Potete trovarli sul nostro sito web: www.lawoffice-johndoe.de. Grazie per la vostra chiamata – Arrivederci.
“Local” includes the United States of America (50 states including Alaska and Hawaii), Canada, and Mexico.
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