Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
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Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
From the Skype for Business desktop app (if you are running Click-2-Run build C2R 8201.1002 or later), select Set Up Voice Mail. From the voicemail email, click the Set Up Voice Mail hyperlink. On the Skype for Business Settings page, select Voicemail. On the Voicemail settings page, you can configure the following settings:
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
The invention of voicemail in the 1970s made businesses far more efficient. No longer did they need a live person or machine answering their calls, and they benefited from the ease of storing, transferring and managing recorded phone messages in a digital format.
• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
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31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].