You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
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Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
Some Cox Voice customers have caller id masking which displays a different phone number for caller ID than the connected phone line. One example might be when a CEO makes a call from his private line, the caller ID number displays as the main office number rather than the number on his desk. If we have caller id masking on our lines, how does it impact our ability to use Cox Voice Mail?
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
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Allows emergency operators to automatically know the telephone number and address of the dialing party.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.