You’ve worked hard on your application. You’ve double- and triple-checked for spelling errors and you know you are a perfect fit for this job. You’ve followed up on your application and made such a great impression that the employer decides they want to call you in for an interview. You are checking your phone, anxiously awaiting the call…but nothing seems to happen.
If you need some help in forming a memorable business voicemail greetings on your VoIP communication system, here are 20 quick tips to help you do so.
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For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
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Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
3) Try to give callers other options of individuals that they can reach if you are not readily available. Be sure to state their extension in the message.
Website: https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.