Cox is providing access to the new voice mail platform seven (7) days before the migration to pre-initialize your new mailbox. This allows you to log in and change your PIN, record your name, implement preferred settings, familiar yourself with the new key presses, verify distribution lists and record other greetings. See the Quick Reference Guide for instructions.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
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Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
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