Voicemail allows you to access your phone messages while you're in your business or away from work.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
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Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Business Voicemail Etiquette I: Creating Professional Outgoing Greetings
With customers ranging from single person entrepreneurs up to enterprises with thousands of employees, we're confident that, no matter your size, we can help you get more from your phone service. Start by comparing all VoIP Business Phone Plans or get a free demo by filling out this form. Of course, if you want to talk right now, we're standing by for that, too!
Finally, make sure to speak clearly and slowly. Don’t mumble, and make sure your greeting is free from background noise. Nothing paints an unpleasant and unprofessional company image more than a voicemail greeting with static noise, traffic sounds, or colleagues talking in the background.
Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
Be unique in your voicemail greetings, add a human touch when creating the message.