Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
You’ve worked hard on your application. You’ve double- and triple-checked for spelling errors and you know you are a perfect fit for this job. You’ve followed up on your application and made such a great impression that the employer decides they want to call you in for an interview. You are checking your phone, anxiously awaiting the call…but nothing seems to happen.
.
When you receive a voice mail message, the message appears in your Outlook Inbox. Go to your Outlook Inbox. Open any email with Voice Mail in the subject. Click the blue play button to listen to a message.
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
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When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
If you prefer to have a professional record your greeting, your voicemail service provider may offer this service for a reasonable fee. Voicemail Office, a telephony company serving both the United States and Canada, offers voiceover service with both their standard voicemail and virtual PBX service.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.