A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
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Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
In the Calling User Portal, you can manage your voicemail settings, like when you want your voicemail to be active, message storage settings, and how you would like to be notified of new voicemail messages. You can also set up your voicemail greetings. Choose When to Send Callers to Voicemail Choose Where to Store Your Voicemail and Fax Messages Enable Voicemail Notifications Allow Callers to Transfer From Your Voicemail Greeting Set Up Your Voicemail Greetings Choose When to Send Callers to Voicemail
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
Set up Visual Voicemail. If your carrier supports Visual Voicemail, you can set it up with these steps: Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting.
4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.
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The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
Category: Cell Phone, Phone Number, Mobile Phone, Customer Service, Business, Office Show more
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
Just like the importance of conducting yourself professionally in person and over email, you want to make sure that if an employer is trying to contact you, that they receive a professional greeting, even if you aren’t able to answer the phone right away.
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