Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
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Next to Message Storage, use the drop-down menu to select where you want to store your messages:
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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You have reached [your name] at [your company]. ...You've reached [your name] at [your company]. ...Thank you for calling. ...Thank you for calling. ...Hi, you've reached [your name] at [your company]. ...Hi, thank you for calling me. ...Hey, this is [your name]. ...Hi, you've reached the voicemail of [your name] at [your company]. ...Hello. ...
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
mobile app extends your [email protected] business phone system beyond your office, enabling you to take and make calls, access voicemail, manage group settings, view faxes, monitor call logs, and more. The [email protected] from AT&T Mobile App provides you and your employees with easy and convenient integrated communications— anytime, anywhere.
4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
For Skype for Business (SFB) related questions or problems, send email to [email protected].
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.