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Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.
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That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
3. Top business voicemail messages examples that you can try today for your brand
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
Microsoft Voicemail (formerly called Unified Messaging or UM) is a service available for Skype for Business enterprise voice (telephone) users. Voicemail messages are delivered to your Outlook inbox and include an audio file with the contents of the message as well as a text transcription.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Hi, you’ve reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your contact information, or if it’s urgent, you can also call our 24/7 service line at [phone number]. Have a great day! You have reached [business name].
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
A business voicemail greeting is more important than you think it is. While many users pine away at intuitive user menus and expansive feature sets, many forget the importance of their recorded voicemail message. While this may not sound like a travesty, it could very well could be.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.