Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
I have a confession to make: I haven’t recorded a new voicemail greeting since 2014. In the past four years, I (hopefully) have become more articulate, poised, and self-assured. But hear my voicemail recording, and you’d think I was still new to the work world, a little unsure of myself — and probably not an authority. Obviously I need toupdate it. And if you haven’t changed your voicemail greeting in over a year, you’re likely in the same boat. After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever’s listening to it to continue the relationship. A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction. With that in mind, I’ve written 18 unique voicemail greetings for every situation. Pick your favorite, practice a few times, then record your new voicemail.
We know that your callers first impression is vital to your business, and if you’re planning to use services like Voicemail Pro, Virtual Receptionist, Call Queuing or Call Greeting, a professional voice can make a huge difference.. That’s why we've teamed up with a wide range of professional voice artists, to ensure that we can provide you with the right voice for your service.
Website: https://forums.att.com/conversations/att-phone-features/how-do-i-change-my-voicemail-greeting-message/5defd78dbad5f2f60659eaaa
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(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
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Ensure your inbox is set to receive messages. First thing’s first. Your professional contacts can’t leave a message if your voicemail system isn’t correctly set up or your mailbox is full
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
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14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
Website: https://business.comcast.com/help-and-support/voice/phone-business-class-voice-mail-overview