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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
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One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
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Your voicemail greetings sets the tone for how callers perceive you and your company. With a proper business voicemail, you can foster positive business relationships and engage the customer. Upbeat messages that are short and to the point are best and be sure you don’t rush through your message. Here are eight key elements for recording a proper business voicemail greeting: Keep It Short and Upbeat Announce Yourself and Business Short Apology Statement Invitation to Leave a Message When to Expect a Return Call Rehearse Before You Record Say NO to Monotone Stay Up to Date 1) Keep It Short and Upbeat
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Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
You can also erase any of your existing recordings associated with your voicemail box. To delete your name recording, unavailable greeting, or temporary greeting: Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 1 for unavailable greeting, 2 for your name, or 3 for temporary greeting. Press 2 to delete the existing recording on file.
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Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.