Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
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3) Try to give callers other options of individuals that they can reach if you are not readily available. Be sure to state their extension in the message.
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Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)
Be unique in your voicemail greetings, add a human touch when creating the message.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
For me, voicemail protocol doesn’t fall into a “pet peeve” category like a candidate arriving for an interview with bad breath or dirty fingernails. A voicemail greeting tells me something very specific about the communication savvy and sensitivity of a prospective candidate.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
If you’re actively looking for a telecommuting gig, or you’re a small business owner looking to project a polished, professional image, do yourself a favor and call the number you’re giving out and listen to your voicemail greeting or, heaven forbid, see how your phone is answered by whatever family member happens to pick up the ringing phone. Are you impressed, or embarrassed? Was it useful, or was it a colossal waste of your time? Could you understand every word clearly, or did it sound like you were in a tent in the middle of a monsoon? Is the information you provided recent, or was it dreadfully out of date? Did it sound like someone you want to work with or hire? Or not?
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.