One of the first impressions that potential clients have of your company is through your voicemail. If your greeting is half-hearted, outdated or just plain unprofessional, you’re not going to attract the business that you desire. Therefore, it’s important to ensure that your outgoing voicemail greeting is top-notch.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
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4) If you will be out of the office for an extended period of time, state so, and give a definite return date. If people can reach you via email in your absence, leave your email address as well.
This is so relevant, it hurts. Why do you think that this, which according to the headhunter you quoted said is apparently so easy, is actually much easier to get wrong?
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
This is optional, but you can also leave another form of contact on your voicemail, like an email, that the employer who is calling can utilize. This will show that you want to get back to them as quickly as possible, and you are giving them multiple ways to do so. This isn’t necessary, but can be a good step if you want to squeeze a little more into the voicemail without going overboard.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
If a potential customer calls, but you just can’t get to the phone, do you trust your voicemail greeting to convince them to leave a message? Make sure you h
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.