11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
Website: https://support.microsoft.com/en-us/office/make-and-receive-calls-using-skype-for-business-228e03aa-7361-4997-8dfa-1dd9bdc717f6
Though it may seem weird and nonsensical to you, it really works. When you smile as you speak, you are able to sound happy, cheerful, and upbeat. Don’t knock it ‘til you try it.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
Website: http://blog.schertz.name/2015/10/skype-for-business-and-exchange-um-integration/
Give your business the complete cloud phone system— hardware and software that works together seamlessly.
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
Call Forwarding is only available for telephone numbers within the continental United States.
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You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.