15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
Give your business the complete cloud phone system— hardware and software that works together seamlessly.
12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
Website: https://business.shaw.ca/support/how-to-use-voicemail-on-your-business-phone
Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Hello! Thanks for calling [LinkedPhone. We’re currently tied up assisting other entrepreneurs & small businesses at the moment]. But please leave your name, number, and the reason for your call and we will get back to you as soon as possible. We look forward to working with you. Thank you.
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
Oops! It looks like your location is outside of our service area. If you think this is an error, you can click the map locator at the top of the page and enter your zip code.
If this option is selected, enter the email address to send the notifications and attached messages to. 8 Allow Callers to Transfer From Your Voicemail Greeting
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Call Queue with Music On Hold: Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
8. Set up voicemail by phone. Call *98 from your business phone. The system may take 5 to 7 seconds to begin voicemail setup. When prompted, enter a new PIN, and then press #.
For many, a voicemail greeting is the first impression a customer gets for a business. You need to make sure your company’s message matches your company’s image, so putting some thought and effort into your voicemail greeting is imperative. Wondering what it takes to come up with a proper business voicemail greeting? Here are 8 keys to creating the perfect voicemail recording. Click To Tweet