The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Call Forwarding is only available for telephone numbers within the continental United States.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
Start Skype and choose Tools→Options→Calls→Voicemail from the main menu.Put a checkmark in front of Send unanswered calls to voicemail.Just click the Record button (the green button with the triangle) and speak the Voicemail greeting you want callers to hear.Click the Stop button (the red button with the dot) when you're finished recording.Click the Replay button (the red button with the backward arrow) to listen to the message you just recorded.When you're satisfied that you recorded the perfect message, click Save.See More....
Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read Get it now Get it now Download for Later Popular Features Free Meeting Scheduler App Social Media Tools Email Tracking Software Sales Email Automation Ads Software Email Marketing Software Lead Management Software Pipeline Management Tools Sales Email Templates Help Desk Software Free Online Form Builder Free Chatbot Builder Free Live Chat Software Marketing Analytics Free Landing Page Builder Free Tools Website Grader Make My Persona Email Signature Generator Blog Ideas Generator Invoice Template Generator Marketing Plan Generator Free Business Templates Industry Benchmark Data Software Comparisons Library Company About Us Careers Management Team Board of Directors Investor Relations Blog Contact Us Customers Customer Support Join a Local User Group Partners All Partner Programs Solutions Partner Program App Partner Program HubSpot for Startups Affiliate Program Facebook Instagram Youtube Twitter Linkedin Medium
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
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2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business.
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Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”
At OpenPhone, we used Fiverr and definitely recommend this service. It was quick, affordable, and got the job done. For our project, it took over 36 hours of work between submitting the script and getting the final result. The cost was roughly $115 for the final project.