In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
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13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
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If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
Some people may be uncomfortable leaving voicemails and will hang up instead. You don’t want to lose customers simply because they don’t want to leave messages.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Hello. This is (name). I'm not available to take your call right now. Please leave your name, phone number, and the best time to reach you. I will get back to you as soon as possible. Employers: Post Jobs Job Search Advice: Careers Resumes Interviewing © 2021 CollegeGrad LLC About Blog Contact Privacy