37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
For me, voicemail protocol doesn’t fall into a “pet peeve” category like a candidate arriving for an interview with bad breath or dirty fingernails. A voicemail greeting tells me something very specific about the communication savvy and sensitivity of a prospective candidate.
To create a professional business voicemail greeting, businesses need to do several things:
Wow, the recording sounds even more professional than what I was expecting, many thanks! - Brent Bytes Ahead Ltd. Thanks so much, the recordings are perfect! - Oleg On The Ready I.T. Consulting. The recorded message sounds perfect! - Denis Chelsea Auction INC. Very Good quick service. Would recommend - Neil Cartridge Tech Ltd.
We expect to reopen on Friday at 8:30 AM. If you would like to leave a voicemail, please press 1 or send us an email at [email protected] After-hours greetings can improve your customer service. There is no one, perfect after-hours voicemail greeting template for every business. It all depends on your company.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.