Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
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(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
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43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
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