10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
When recording a professional voicemail for your business, your validity is evaluated subconsciously by those who call you. Don’t make the mistake of overlooking this simple yet valuable component of your brand! Here are a few voicemail examples you can record using your phone system.
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Give your business the complete cloud phone system— hardware and software that works together seamlessly.
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
If you’re actively looking for a telecommuting gig, or you’re a small business owner looking to project a polished, professional image, do yourself a favor and call the number you’re giving out and listen to your voicemail greeting or, heaven forbid, see how your phone is answered by whatever family member happens to pick up the ringing phone. Are you impressed, or embarrassed? Was it useful, or was it a colossal waste of your time? Could you understand every word clearly, or did it sound like you were in a tent in the middle of a monsoon? Is the information you provided recent, or was it dreadfully out of date? Did it sound like someone you want to work with or hire? Or not?
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
At OpenPhone, we used Fiverr and definitely recommend this service. It was quick, affordable, and got the job done. For our project, it took over 36 hours of work between submitting the script and getting the final result. The cost was roughly $115 for the final project.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
4) If you will be out of the office for an extended period of time, state so, and give a definite return date. If people can reach you via email in your absence, leave your email address as well.