For more information on how current voicemail technology can make managing multiple businesses a lot simpler, visit https://www.voicemailoffice.com
In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.
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It only works if you sound like you're having a good day, though, and it's not appropriate for all business situations. If used incorrectly, this phone greeting can sound forced. If the customer is calling a support line because they're not having a great day, this greeting may be …
18. “Happy holidays! [I’m, the team at X company is] away until [date], however, we’ll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful [day, week].”
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Changes can be made to voicemail settings on the phone through the voicemail options audio menu only after the initial voicemail password has been set up in Account Manager, Work for Desktop, or Virtual Office Online.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Next to Message Storage, use the drop-down menu to select where you want to store your messages:
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
A lot of care and consideration should be given to who will be providing the voiceover for a business’ audio recordings before the selection is made.
An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.
Cox Business has implemented a feature temporarily that allows you to log into your new voice mailbox and listen to saved messages. This feature is available 30 days after migration during which time you can access your voice mailbox. Press “5” from the main menu to access old voice messages. After a user presses “5”, the system will pause for 3-5 seconds and connect you to your previous mailbox. A user can enter the older PIN to listen to the older messages. After 30 days, Cox Business will remove this temporary access feature. Improvements include enhanced performance and reliability, as well as some new features like Readable Voice Mail.
This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!