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IVR (optional) > Phone Rings > If the employee does not pick up > Your professional voicemail greeting (opportunity to cross-sell or tell them to drop their message). “Your professional voicemail greeting message matters.” Scenarios where customers get directed to voicemail…

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A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs. .

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If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings
Alerts you with a special tone when someone else is calling you while you are already on the phone.

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24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”

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18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.

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A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.

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    7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."

    Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
    Companies use LimeCall to proactively engage with visitors and instantly improve conversions. 30+ Best Business Voicemail Greetings to use in 2020 Table of Contents:Why should you use voicemail for your business?How to create the best voicemail greetings for your business?1. Don’t begin with a standard statement2. Ensure the prospect knows whose voicemail they have reached3. Be apologetic on why you can’t receive the call4. Push your prospects to leave a message5. Inform your prospect when you can reach out to them6. Keep the voicemail short and simple7. Convey only relevant information to your prospects8. Give your prospects any additional options if possibleBest Business Voicemail Greetings examples that you can try today for your brandThe Bottom Line…

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    Website: https://www.att.com/ecms/dam/att/business/help/pdf/UG_ATT_Phone_for_Business_121217.pdf

    Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
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    1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now.

    This feature functions very similarly to an answering machine, but with no additional equipment required in your home. Retrieve mail from any touch-tone telephone by dialing *98 or the 10-digit home number and pressing * at the greeting. Messages are retained for 30 days. After 30 days, the message is automatically purged. Print Did this article help answer your question? BACK TO ALL ARTICLES BACK
    Solution: Have voicemails transcribed into text format so they can be quickly read as well as stored on a computer like any text file. “Then you can search voicemails for keywords like ‘I need a quote’ or ‘price is too high,’” says Dan Baldwin, an information and communications technology consultant for business owners with ICTLA in Lake Elsinore, California. Spectrum Business Voice offers customers more than 30 calling features, including the ability to have voicemails transcribed and then viewed online.

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    What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)

    Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
    Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.

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A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.

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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.

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If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.

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