Optimum is the first landline telephone service provider in the U.S. to launch High Definition calling. HD calling is the next generation of voice technology that gives you less background noise, sharper sound quality and increased clarity in your phone conversations. To experience HD calling, customers and call recipients must subscribe to Optimum Voice and use HD-capable handsets.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
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You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
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3) Try to give callers other options of individuals that they can reach if you are not readily available. Be sure to state their extension in the message.
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
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The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
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For users who want to avoid the scripting process altogether, there are also services that provide prerecorded messages. Again, your voicemail greeting shoulders a lot of responsibility. Some people aren’t comfortable with having to create a message to deal with it. As such, users can choose from libraries of prerecorded messages, which are standardized greetings, for their voicemail. There are a variety of applications, services, and companies that provide this service. For example, VoiceNation, a voicemail, virtual PBX, and answering services provider, offers users a variety of samples.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”
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Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”