You can review your latest bill statement from Cox Business. If you notice the phrases, “Standard Voice Mail,” “Group Voice Mail,” “Extension Voice Mail,” or “Related Services,” you use Cox Business voice mail. You must have a Cox Business voice line, trunk, or VNS service to subscribe to Cox Business Voice Mail. From a desk phone, VoiceManager or IP Centrex users can access their voice mailbox by dialing “*298” or “*86”. Depending on how their line and caller ID is configured, the user may just be prompted for their PIN, or they may be prompted for the 10-digit telephone number (TN) and the PIN. (Click here for more details.) This provides access to the voice mail main menu.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
Voicemail is usually included in Price for Life bundles. To change your service or features, contact us.
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36. Hello. You’ve reached the office of [your name] at [your company]. I will be out of the office from [date] to [date]. Please leave your contact information with a brief message, and I will call you back as soon as I have the chance. If you need to speak with someone urgently, please contact [name of colleague] at [email or phone number]. Thanks for calling.
We are excited to announce Video Conferencing is now available on Advanced and Enterprise Unlimited Minutes Plans. Perfect for connecting your remote teams and available on a range of devices.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
If this option is selected, enter the email address to send the notifications and attached messages to. 8 Allow Callers to Transfer From Your Voicemail Greeting
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
A professional voicemail should be short and succinct. Simply introduce your company, ask the caller to leave their information, and let the caller know when to expect a callback. Once you record your greeting, you can easily upload it into the OpenPhone app. Simply go to your phone number’s settings, then choose to record a greeting, upload an mp3 file, or use text-to-speech.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.