1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
Standard greeting with phone number: "At the tone, please record your message to [phone number]."
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"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
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Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
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6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion. · Utilizing scripted professional voice over recording in music on-hold messaging is an essential tool in shifting caller experiences in a positive direction, using proven techniques to maximize phone-based customer service. A successful scripted hold message must be designed to minimize negative customer emotions, create an overall positive