HomeSocial studiesWhen recording a personalized voicemail greeting on your office phone your greeting should? When recording a personalized voicemail greeting on your office phone your greeting should? When recording a personalized voicemail greeting on your office phone your greeting should?
Hello! You’ve reached [Natasha on the Product Development Team at LinkedPhone]. I’m not available at the moment but your call is important to me. Please leave your name, number, and the reason for your call and I’ll call you back as soon as possible. Thank you and have a great day!
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A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
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1) Try to keep your messages short, while simultaneously providing all necessary informaton.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
In an ideal world, voicemail would be unnecessary. There would always be someone available to take customer calls and no one would complain about their calls not being returned and/or rejected. But of course, this perfect world isn’t possible. That’s why it’s important to give your callers options when you are unavailable. For example, aside from leaving a message, callers can also choose to listen to some relevant information about your business (such as a list of your services, your address, directions, hours of operation, and more).
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
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Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.