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6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."

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For many, a voicemail greeting is the first impression a customer gets for a business. You need to make sure your company’s message matches your company’s image, so putting some thought and effort into your voicemail greeting is imperative. Wondering what it takes to come up with a proper business voicemail greeting? Here are 8 keys to creating the perfect voicemail recording. Click To Tweet
Hi, you’ve reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your contact information, or if it’s urgent, you can also call our 24/7 service line at [phone number]. Have a great day! You have reached [business name].

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Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Our U.S.-based customer service team is always ready to support your business. Contact us anytime day or night - even on holidays.

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1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.

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If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.

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    Before any business can create clear, easy to hear (and understand) recorded audio messages, they need the right recording equipment. Many businesses try to get by with using audio recorded on a standard recording device.

    I am not a voice talent, and I hate the sound of my own voice. Every time I lose my cell phone (daily), I call it from another line to help myself find it. And every time I do this, I wish my voicemail message sounded…different. I’m always reminded that I should sit down and rerecord it, so it makes a more professional first impression.
    4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.

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    Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.

    Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
    You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.

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    Once you move to Skype for Business Server 2019 you'll be automatically upgraded to Cloud voicemail. Since Cloud Voicemail is a part of Skype for Business Online and Teams Online you'll need to enable your Skype Online License in your office 365 Tenant. Just go into your use licensing and flip the switch, and Cloud Voicemail will be available!

    When recording, choose a quiet area, speak clearly, and use your full name (first and last).
    If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.

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    Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.

    Polished voice greetings & voice prompts. Amazing Voice makes sure that your callers and audience only think of you as being warm, friendly and professional. Our experienced voice talents are not only ideal for auto attendant applications but also provide excellent narration services for …
    When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.

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For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.

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Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.

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That’s pretty cool. I never thought of hiring a voice! You could get pretty creative yet remain professional. Thank you for sharing that idea. Pingback: Voicemail Revamp: Humanizing your Business’ Voicemail | Grasshopper Blog

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