In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain. For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers.
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Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
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Well there you have it...all the steps you need to create a professional voicemail greeting. But if you don't want to do it yourself, you can leave the work to the professionals at Snap Recordings! Best of all, you can get a professionally recorded voicemail greeting starting at just $50! Get started now! Topics: Phone Greetings, Professional Voice Recordings, Voicemail Messages
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
Website: https://technology.ku.edu/sites/technology.ku.edu/files/docs/training/SkypeforBusinessMac_Voicemail.pdf
Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/
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Allows emergency operators to automatically know the telephone number and address of the dialing party.
Your message should sound inviting and happy, so the person leaving the message doesn’t get scared off. Don’t be unnaturally over the top happy that they are leaving you a message, but definitely try and get a happy tone into your message, and show them that you value their time and the fact that they are leaving you a message.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
We strive to keep you connected, but If an issue with your service occurs, we'll start working on it the same day - even if it requires an on-site visit.
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)