Virtual Receptionist allows all calls to be answered automatically - 24/7/365. Set up a customizable greetings that can route your callers to specific departments or extensions, and you can even give your Virtual Receptionist its own office hours with time-of-day scheduling, ensuring your customers hear the right greeting at the right time. Combine with other advanced features like rollover hunting and call queue with hold music that makes the wait enjoyable to ensure you never miss a call again.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
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Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion. · Utilizing scripted professional voice over recording in music on-hold messaging is an essential tool in shifting caller experiences in a positive direction, using proven techniques to maximize phone-based customer service. A successful scripted hold message must be designed to minimize negative customer emotions, create an overall positive
Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
If, on the other hand, your clients work with a number of team members, you might consider hiring a voiceover professional to record your greeting. While a recording with a voice actor is an extra expense, the result often outweighs the cost.