One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Solution: Poor sound quality is unlikely the fault of a reliable business voicemail service that uses VoIP technology, Baldwin says. So garbled voicemails are often due to callers’ poor mobile phone reception while leaving their message—and you may just need to call them back, assuming you can figure out their phone number. But if the problem does seem to be your voicemail, make sure you’re using a business phone and voicemail service that uses VoIP and not relying on, say, your mobile phone’s voice mailbox.
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Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.
For more information on how current voicemail technology can make managing multiple businesses a lot simpler, visit https://www.voicemailoffice.com
Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.
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13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
You may discover you’re unable to sync your voicemail with other important tools you use for your business.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.