Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
This article covers the configuration steps for introducing voice mail support into a Skype for Business (SfB) Server 2015 environment by integrating with Exchange Server 2013 Unified Messaging (UM). Note that this series of Exchange integration articles leverages Exchange Server 2013 and will continue to do so for continuities’ sake. Microsoft has recently released to the public the
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Standard greeting with your name: "At the tone, please record your message to [name]."
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
Solution: Voicemail should be a part of your company’s overall phone system, Baldwin says, so you can maximize functionality and integrate it with other tools and business applications. “If your voicemail is separate because it’s stored solely on your mobile phone, you need to get it off that and put it on the messaging app that comes with your business voice phone service,” he says.
Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
From the Skype for Business desktop app (if you are running Click-2-Run build C2R 8201.1002 or later), select Set Up Voice Mail. From the voicemail email, click the Set Up Voice Mail hyperlink. On the Skype for Business Settings page, select Voicemail. On the Voicemail settings page, you can configure the following settings:
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Phone manuals and free pdf instructions. Find the user manual you need for your phone and more at ManualsOnline. AT&T Telephone 1040 User Guide ManualsOnline.com
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For more information on how current voicemail technology can make managing multiple businesses a lot simpler, visit https://www.voicemailoffice.com
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Call 800-244-1111, and a representative will verify your identity and reset your PIN for you.
Website: https://www.speechactive.com/video-to-record-a-clear-professional-voicemail-greeting/
Website: https://www.dummies.com/education/internet-basics/how-to-set-up-skype-voicemail/
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.