Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
Select Set-up Voice Mail from the menu that appears. Note: The first time you call the Voice Mail system, you are asked to create a Voice Mail PIN. Listen to Voice Mail in Skype for Business. To listen to voice mail in Skype for Business (SFB): Click .
.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
About Us Accessibility Careers Contact Us Cookie Settings Legal Legal Notices Privacy Public Policy Support Canadian Ombudsman
When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. State your name and spell it out if you’re asking callers to follow up with written correspondence. State your company name and department name. Let callers know that you cannot take their call right now. Invite them to leave a message. What should I record on my work voicemail?
Your message should sound inviting and happy, so the person leaving the message doesn’t get scared off. Don’t be unnaturally over the top happy that they are leaving you a message, but definitely try and get a happy tone into your message, and show them that you value their time and the fact that they are leaving you a message.
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
Set up call forwarding To start forwarding your calls, click your profile picture at the top of Teams, then select Settings > Calls. Under Call answering rules, choose Forward my calls, and then select where you want your forwarded calls to go: voicemail, another person, or a call group.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?