If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.
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5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
Website: https://www.alinevoice.com/blog/how-to-record-a-professional-voicemail-with-templates/
3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
Website: https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/pages/280822987/Exchange+Online+Voicemail+to+Azure+Cloud+Voicemail
Website: https://docs.microsoft.com/en-us/microsoftteams/set-up-phone-system-voicemail
Make sure to keep your voicemail greeting fresh and new. In fact, updating your voicemail regularly will ensure that people actually listen to your message. Anytime you are on vacation, at a conference or other industry-related event, change your greeting to reflect where you are at.
Website: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail
Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
One feature of Voice Mail Message Notification Preferences will change in the updated platform—there will no longer be options for the disposition of voice messages related directly to message notification. Instead, messages will be kept as new even though the message may be delivered to an email address.
Examples of Good Business Voicemail Messages. It makes a positive difference when you record a greeting message that adheres to the basic elements of good voicemail greetings. Here are some good business voicemail greeting examples: Hello, this is Jim Smith. I am currently on the phone servicing another client.