Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
Before you record a professional voicemail greeting, you may want to consider the type of people who might call your home or business. That way, you can think about the information these callers might need before you compose your greeting. Most callers are familiar with how to leave a voice message, so try to avoid giving them instructions. Some things you may want to include in your greeting might be your full name, title, name of your company, and an alternate method of reaching you. If you plan to be unavailable for some time, it can be a good idea to tell your callers when you will return and give them the name and phone number of another individual to call in the event they need immediate assistance. A private voicemail box enables a person to receive telephone messages when the phone cannot be answered.
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4. From the Account Overview page. Select (+) from the My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My voicemail and select Set up voicemail.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
I purchased this base phone along with 4 handsets in January. Setup for the voicemail was a beast and we had to call tech support twice to get outgoing voice message established. A few days after setup, the voice messages that were left by our customers were being cut off. The line would simply hang up …
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
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8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
If you know your PIN and simply want to change it, dial *98 from your home phone and enter your PIN. Then, from the main menu, do the following: For security options, press 3 To change your PIN, press 1 Enter your new PIN (4-15 digits) To confirm, enter your new PIN again
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
Sign in to your account. In the Manage Features section, select Call forwarding and voicemail. Select the button to enable call forwarding and then select how many seconds to forward calls after. Select Voicemail, then select Confirm . If you buy an unlimited subscription or a Skype Number, voice messaging is activated automatically.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
As a business, you always want to present yourself as professional. Be sure your voicemail sounds friendly and personal. For a more polished sound, you can hire a voice artist to record voicemail greetings from as little as $39. Business 1300 can help you write your script and source a well spoken, clear voice from our team of voice artists to do a recording for you.