On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting. When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
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To send to an email address with the message attached, check the box next to Attach new voicemail messages and send via email.
If you prefer to have a professional record your greeting, your voicemail service provider may offer this service for a reasonable fee. Voicemail Office, a telephony company serving both the United States and Canada, offers voiceover service with both their standard voicemail and virtual PBX service.
Here are 15 business voicemail greetings to keep your clients and boost your credibility:
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
Some voicemail greetings are too loud and distracting and some are so quiet you can barely figure out who you’ve called. Whoever sets up the voicemail greeting for a business should be a confident speaker. Here’s a pro tip—write out a script of what the voicemail greeting should say and practice it a few times before you record it. It will be well worth it in the end!
Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Before you record a professional voicemail greeting, you may want to consider the type of people who might call your home or business. That way, you can think about the information these callers might need before you compose your greeting. Most callers are familiar with how to leave a voice message, so try to avoid giving them instructions. Some things you may want to include in your greeting might be your full name, title, name of your company, and an alternate method of reaching you. If you plan to be unavailable for some time, it can be a good idea to tell your callers when you will return and give them the name and phone number of another individual to call in the event they need immediate assistance. A private voicemail box enables a person to receive telephone messages when the phone cannot be answered.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Website: https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/blob/live/Teams/set-up-phone-system-voicemail.md